Company Overview: RingCentral provides communication solutions to small businesses and professionals. Its services include online faxing, virtual PBX, voicemail and toll free numbers, among many others.
Internet Fax Features
Sending faxes
- Faxes can be sent from your email address or your RingCentral online account as PDF or TIFF documents.
- Broadcast faxing can be done by sending a single fax to a preset group or contacts list in your Microsoft Outlook or RingCentral phonebook.
- Fax reports are sent to your email address and to your mobile devices to inform you of whether or not your faxes were successfully sent.
- Fax on Demand lets your callers receive faxes from your number by dialing a certain extension. You can use this feature to readily attend to queries regarding your products and services.
- All sent faxes are recorded in a call log that is accessible through your RingCentral online account and Call Controller, a desktop application that comes free with the whole RingCentral virtual PBX package.
- You can fax online by sending directly from any Microsoft application by clicking on the Fax icon located in the toolbar. A wizard appears for you to fill in the necessary information and send the fax.
Receiving faxes
- Incoming faxes arrive in your email inbox and RingCentral online account.
- Fax alerts are sent as emails and text messages.
- The toll free or local number you get when you sign up for RingCentral fax serves as your virtual fax number.
- Faxes are stored for 30 days in your online account.
Other features
- Fax editing software. This comes free with every RingCentral Internet fax account. Once installed, you will be able to design cover pages, sign faxes electronically and print fax documents.
Plans and Pricing. Three different pricing plans are available from RingCentral Internet Fax.
- Fax 300. For $9.99 a month, you can send and receive 300 pages of combined inbound and outbound faxes. Exceeding faxes cost 5.9 cents per page.
- Fax 1000. For $34.99, the Fax 1000 plan includes 1,000 fax pages, with additional pages at 4.9 cents. An annual payment option is also available, letting you save up to 25 percent in total monthly costs.
- Fax 2500. For $59.99, this plan includes 2,500 fax pages with additional pages priced at 3.9 cents.
Customer Support
- Toll free customer support line
- online user guide
- FAQs
- online form
- interactive screenshots