Efax

June 11th, 2009

http://www.efax.com

Company Overview: eFax offers online fax services to various locations around the world.

Internet Fax Features

Sending Faxes

  • Email-to-fax lets you send faxes from your email address.

Receiving Faxes

  • You can receive faxes in your email inbox through a local or toll free number.
  • Files are received as email attachments. There are several supported file types.
  • You can route incoming faxes to five email addresses, giving you better options in managing your files.
  • Faxes are received in PDF, TIFF or EFX formats. EFX files can be viewed using the eFax Messenger software.

Other Features

  • Fax storage. Faxes are sent in your online account for a period of one year.

Plans and Pricing: eFax’s monthly price of $12.95 includes 130 pages of inbound faxes and a rate of 10 cents per outbound fax.

Customer Support

  • Live chat
  • Toll free number
  • FAQs

RingCentral vs. Efax

June 11th, 2009
RingCentral
(Fax 300)
Efax Plus
Monthly Fee $9.99 $16.95
Included Pages 300 130 inbound, 30 outbound pages
Setup Fee Free $10.00
Free Trial Period 30 days 30 days
Overage Rates 5.9 ¢ 15 ¢ inbound, 10 ¢ outbound pages
Fax Storage 30 days 2 years
International Sending Yes Yes
Broadcast Yes Yes
Fax Alerts Email and SMS Email
Fax Logs Call logs In online account
Sending Yes Yes
Receiving Yes Yes
Available Numbers Local or toll free numbers Local or toll free numbers
Block Junk Faxes Yes No
Fax Software Yes Yes

Summary: Efax is more expensive than RingCentral. For a lesser price, you get more fax pages. The overage rate of RingCentral is also more affordable by more than 50 percent. These providers have almost the same feature sets, the only difference is that Efax stores your faxes for two years, while RingCentral has 30 days of fax storage.

Send2Fax vs. Efax

June 11th, 2009
Send2Fax
(Small Business)
Efax Plus
Monthly Fee $12.95 $16.95
Included Pages 350 130 inbound, 30 outbound pages
Setup Fee $12.95 $10.00
Free Trial Period None 30 days
Overage Rates 12 ¢ 15 ¢ inbound, 10 ¢ outbound pages
Fax Storage 30 days 2 years
International Sending Yes Yes
Broadcast Yes Yes
Fax Alerts Email Email
Fax Logs Monthly invoices In online account
Sending Yes Yes
Receiving Yes Yes
Available Numbers Toll free Local or toll free numbers
Block Junk Faxes Yes No
Fax Software Yes Yes

Summary: The Send2Fax Small Business Plan and the Efax Plus Plan target businesses and professionals. Both plans are relatively more expensive than other pricing plans featured in this site. However, between the two plans listed above, Send2fax is more affordable. Efax has more features though, like a longer fax storage period and more available numbers.

Packetel vs. Efax

June 11th, 2009
Packetel Efax Plus
Monthly Fee $3.95 $16.95
Included Pages Unlimited inbound, no outbound pages 130 inbound, 30 outbound pages
Setup Fee Free $10.00
Free Trial Period 2 days 30 days
Overage Rates n/a 15 ¢ inbound; 10 ¢ outbound pages
Fax Storage none 2 years
International Sending n/a Yes
Broadcast n/a Yes
Fax Alerts Email and SMS Email
Fax Logs Not specified In online account
Sending No Yes
Receiving Yes Yes
Available Numbers Local numbers Local or toll free numbers
Block Junk Faxes No No
Fax Software No Yes

Summary: Packetel is an affordable receive-only fax service with a monthly fee of $3.95 that lets you receive an unlimited number of fax pages. Efax, on the other hand, is a send and receive service which costs $16.95. It includes 130 inbound and 30 outbound pages, and overage rates of 15 cents for inbound and 10 cents for outbound pages. Efax has more features than Packetel, making it the better choice if you are after functionality and effectiveness.

Faxaway vs. Efax

June 11th, 2009
Faxaway Efax Plus
Monthly Fee $1.00 $16.95
Included Pages Unlimited inbound pages 130 inbound, 30 outbound pages
Setup Fee $10 sign-up fee $10.00
Free Trial Period None 30 days
Overage Rates 10 ¢ 15 ¢ inbound; 10 ¢ outbound pages
Fax Storage 20 messages 2 years
International Sending Yes Yes
Broadcast Yes Yes
Fax Alerts Email Email
Fax Logs In online account In online account
Sending Yes Yes
Receiving Yes Yes
Available Numbers Seattle numbers Local or toll free numbers
Block Junk Faxes No No
Fax Software No Yes

Summary: Generally, Faxaway is more affordable than Efax, but Efax has more features. Selecting between the two depends on your focus as a company, be it functionality or cost-effectiveness. If you want to save more, you can choose Faxaway. It costs $1.00 a month and already includes an unlimited number of inbound faxes. Efax Plus, on the other hand, costs $16.95 and includes 130 inbound and 30 outbound fax pages. Faxaway’s overage rate is also more affordable than Efax. In terms of feature, Efax is more equipped than Faxaway. It offers local and toll free numbers, unlike Faxaway which only has Seattle numbers. Moreover, you can store your faxes up to two years, unlike Faxaway which has a limited fax storage of 20 messages.

Fax2Mail vs. Efax

June 11th, 2009
Fax2Mail Efax Plus
Monthly Fee $7.95 $16.95
Included Pages 30 inbound, no outbound pages 130 inbound, 30 outbound pages
Setup Fee $15.00 $10.00
Free Trial Period None 30 days
Overage Rates 9 ¢ 15 ¢ inbound; 10 ¢ outbound pages
Fax Storage 30 days 2 years
International Sending Yes Yes
Broadcast Yes Yes
Fax Alerts Email Email
Fax Logs In online account In online account
Sending Yes Yes
Receiving Yes Yes
Available Numbers Local or toll free numbers Local or toll free numbers
Block Junk Faxes Not specified No
Fax Software No Yes

Summary: Fax2mail is recommended for those who transmit few fax pages. Its standard plan includes only 30 inbound pages. Efax Plus, on the other hand, has 30 outbound pages and 130 inbound pages. Its overage rates and monthly fee are more expensive than that of Fax2Mail. In terms of features, there is not much difference between the two providers, except that Efax can store your faxes up to two years.

Efax vs. ClickFax

June 11th, 2009
Efax Pro ClickFax
(two-user send/receive plan)
Monthly Fee $19.95 $20.95
Included Pages 200 inbound pages 120
Setup Fee $19.95 free
Free Trial Period 30 days none
Overage Rates 10 ¢ 10 ¢
Fax Storage 2 years Optional monthly CD
International Sending Yes Yes
Broadcast Yes Yes
Fax Alerts Email Email
Fax Logs In online account In online account
Sending Yes Yes
Receiving Yes Yes
Available Numbers Local or toll free numbers Local or toll free numbers
Block Junk Faxes No Yes
Fax Software Yes Yes

Summary: Although both service providers charge 10 cents per overage page, Efax Pro has more features and is more affordable than the Clickfax two-user send/receive plan. It costs $19.95 a month with 200 pages, while ClickFax costs $20.95 with 120 fax pages. Efax also stores your faxes for two years, while with ClickFax, you have to purchase an archive CD every month if you want to keep your faxes. Lastly, Efax offers both local and toll free numbers, so you can choose what will work best for your business.

Efax vs. Docuharbor

June 11th, 2009
Efax Pro Docuharbor
(Silver)
Monthly Fee $19.95 $ 19.95
Included Pages 200 inbound pages 75
Setup Fee $19.95 Not specified
Free Trial Period 30 days Not specified
Overage Rates 10 ¢ 20 pages for $2.00
Fax Storage 2 years Not specified
International Sending Yes No
Broadcast Yes Yes
Fax Alerts Email Email
Fax Logs In online account Not specified
Sending Yes Yes
Receiving Yes Yes
Available Numbers Local or toll free numbers Toll free
Block Junk Faxes No Yes
Fax Software Yes No

Summary: Efax Pro and Docuharbor Silver have the same monthly fee of $19.95. However, Efax gives more value to your money. It includes 200 inbound pages, while Docuharbor Silver has only 75 combined inbound and outbound pages. Efax also gives you more flexibility, because it only charges 10 cents per overage page, while Docuharbor charges $2.00 for a minimum of 20 additional pages. Lastly, Efax features international sending, while Docuharbor does not. If you want to extend your reach to other countries, you will be able to do that better with Efax.

Efax vs. iSendit

June 11th, 2009
Efax Plus iSendit
(Fax Broadcast Service)
Monthly Fee $16.95 Not specified
Included Pages 130 inbound, 30 outbound pages 0
Setup Fee $10.00 Free
Free Trial Period 30 days Not specified
Overage Rates 15 ¢ inbound; 10 ¢ outbound pages 8 ¢ per minute
Fax Storage 2 years n/a
International Sending Yes Not specified
Broadcast Yes Yes
Fax Alerts Email Email
Fax Logs In online account In online account
Sending Yes Yes
Receiving Yes No
Available Numbers Local or toll free numbers Local or toll free numbers
Block Junk Faxes No n/a
Fax Software Yes No

Summary: For more features and a more professional faxing service, you can subscribe to Efax Plus. It requires a minimum monthly fee of $16.95, with an overage rate of 15 cents per inbound page and 10 cents per outbound page. On the other hand, if you just need to broadcast faxes to hundreds of recipients, you’ll get more value from iSendit. It is specifically for sending faxes to multiple recipients of up to hundred of different numbers.

Efax vs. uReach

June 11th, 2009
Efax Plus uReach
Monthly Fee $16.95 $ 5.99
Included Pages 130 inbound, 30 outbound pages 10
Setup Fee $10.00 Not specified
Free Trial Period 30 days Not specified
Overage Rates 15 ¢ inbound; 10 ¢ outbound pages 10 ¢
Fax Storage 2 years Not specified
International Sending Yes Yes
Broadcast Yes Yes
Fax Alerts Email Email
Fax Logs In online account In online account
Sending Yes Yes
Receiving Yes Yes
Available Numbers Local or toll free numbers Toll free
Block Junk Faxes No Yes
Fax Software Yes No

Summary: If you do not send a lot of faxes, it is better to choose uReach over Efax. It only costs $5.99 a month and includes 10 pages of combined inbound and outbound pages. Efax Plus, on the other hand, costs $16.95 a month with 130 inbound and 30 outbound pages. Additional inbound fax pages cost 15 cents, while with uReach they cost only 10 cents. In terms of feature, however, Efax has more, such as local and toll free numbers and a 2-year storage period for your transmitted faxes.