June 11th, 2009
http://www.ringcentral.com
Company Overview: RingCentral provides communication solutions to small businesses and professionals. Its services include online faxing, virtual PBX, voicemail and toll free numbers, among many others.
Internet Fax Features
Sending faxes
- Faxes can be sent from your email address or your RingCentral online account as PDF or TIFF documents.
- Broadcast faxing can be done by sending a single fax to a preset group or contacts list in your Microsoft Outlook or RingCentral phonebook.
- Fax reports are sent to your email address and to your mobile devices to inform you of whether or not your faxes were successfully sent.
- Fax on Demand lets your callers receive faxes from your number by dialing a certain extension. You can use this feature to readily attend to queries regarding your products and services.
- All sent faxes are recorded in a call log that is accessible through your RingCentral online account and Call Controller, a desktop application that comes free with the whole RingCentral virtual PBX package.
- You can fax online by sending directly from any Microsoft application by clicking on the Fax icon located in the toolbar. A wizard appears for you to fill in the necessary information and send the fax.
Receiving faxes
- Incoming faxes arrive in your email inbox and RingCentral online account.
- Fax alerts are sent as emails and text messages.
- The toll free or local number you get when you sign up for RingCentral fax serves as your virtual fax number.
- Faxes are stored for 30 days in your online account.
Other features
- Fax editing software. This comes free with every RingCentral Internet fax account. Once installed, you will be able to design cover pages, sign faxes electronically and print fax documents.
Plans and Pricing. Three different pricing plans are available from RingCentral Internet Fax.
- Fax 300. For $9.99 a month, you can send and receive 300 pages of combined inbound and outbound faxes. Exceeding faxes cost 5.9 cents per page.
- Fax 1000. For $34.99, the Fax 1000 plan includes 1,000 fax pages, with additional pages at 4.9 cents. An annual payment option is also available, letting you save up to 25 percent in total monthly costs.
- Fax 2500. For $59.99, this plan includes 2,500 fax pages with additional pages priced at 3.9 cents.
Customer Support
- Toll free customer support line
- online user guide
- FAQs
- online form
- interactive screenshots
Tags: RingCentral
Posted in RingCentral, Services Providers | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 2500) |
ClickFax
(five-user send/receive plan) |
| |
|
|
| Monthly Fee |
$59.99 |
$ 57.55 |
| Included Pages |
2500 |
500 |
| Setup Fee |
Free |
Free |
| Free Trial Period |
30 days |
None |
| Overage Rates |
3.9 ¢ |
10¢ |
| Fax Storage |
30 days |
optional monthly archive CD |
| International Sending |
Yes |
Yes |
| Broadcast |
Yes |
Yes |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
In online account |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
Yes |
| Available Numbers |
Local and toll free |
Local |
| Block Junk Faxes |
Yes |
Yes |
| Fax Software |
Yes |
Yes |
Summary: RingCentral’s Fax 2500 and ClickFax’s five-user send and receive plan costs $59.99 and $57.99, respectively. However, it seems that RingCentral is the more affordable choice, since it has 2500 pages of combined inbound and outbound faxes, while ClickFax has only 500. Moreover, RingCentral’s overage rates are significantly lower then Clickfax’s. ClickFax features an optional archive CD that you can purchase per month. This is a good system of archiving your faxes. It also includes five email addresses, all connected to one virtual fax number, giving more flexibility in managing faxes. RingCentral Internet fax, on the other hand, is automatically integrated into its virtual PBX package, so if you’re already using RingCentral virtual PBX, your faxes will also by synched to your other communications.
Tags: ClickFax, RingCentral
Posted in Provider Comparison, RingCentral VS | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 1000) |
Docuharbor Gold |
| |
|
|
| Monthly Fee |
$24.99 |
$29.99 |
| Included Pages |
1000 |
175 |
| Setup Fee |
Free |
Not specified |
| Free Trial Period |
30 days |
Not specified |
| Overage Rates |
3.9 ¢ |
20 pages for $2.00 |
| Fax Storage |
30 days |
Not specified |
| International Sending |
Yes |
No |
| Broadcast |
Yes |
Yes |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
Not specified |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
Yes |
| Available Numbers |
Local and toll free |
Toll free |
| Block Junk Faxes |
Yes |
Yes |
| Fax Software |
Yes |
No |
Summary: Docuharbor provides online filing, giving you more options and better capabilities in storing digital files. In terms of pricing and other features, however, RingCentral is the better choice. RingCentral Fax 1000 costs $24.99, and you get 1,000 fax pages with it. With Docuharbor Gold, you only get 175 fax pages for $29.99, even more expensive than RingCentral’s plan. RingCentral also gives more freedom in faxing with its toll free and local numbers, and SMS fax alerts.
Tags: Docuharbor, RingCentral
Posted in Provider Comparison, RingCentral VS | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 300) |
Efax Plus
|
| |
|
|
| Monthly Fee |
$9.99 |
$16.95 |
| Included Pages |
300 |
130 inbound, 30 outbound pages |
| Setup Fee |
Free |
$10.00 |
| Free Trial Period |
30 days |
30 days |
| Overage Rates |
5.9 ¢ |
15 ¢ inbound, 10 ¢ outbound pages |
| Fax Storage |
30 days |
2 years |
| International Sending |
Yes |
Yes |
| Broadcast |
Yes |
Yes |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
In online account |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
Yes |
| Available Numbers |
Local or toll free numbers |
Local or toll free numbers |
| Block Junk Faxes |
Yes |
No |
| Fax Software |
Yes |
Yes |
Summary: Efax is more expensive than RingCentral. For a lesser price, you get more fax pages. The overage rate of RingCentral is also more affordable by more than 50 percent. These providers have almost the same feature sets, the only difference is that Efax stores your faxes for two years, while RingCentral has 30 days of fax storage.
Tags: Efax, RingCentral
Posted in Provider Comparison, RingCentral VS | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 300) |
Fax2Mail
|
| |
|
|
| Monthly Fee |
$9.99 |
$7.95 |
| Included Pages |
300 |
30 inbound, no outbound pages |
| Setup Fee |
Free |
$15.00 |
| Free Trial Period |
30 days |
None |
| Overage Rates |
5.9 ¢ |
9 ¢ |
| Fax Storage |
30 days |
30 days |
| International Sending |
Yes |
Yes |
| Broadcast |
Yes |
Yes |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
In online account |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
Yes |
| Available Numbers |
Local or toll free numbers |
Local or toll free numbers |
| Block Junk Faxes |
Yes |
Not specified |
| Fax Software |
Yes |
Yes |
Summary: RingCentral gives more value to your money. RingCentral Fax 300 costs $9.99, and includes 300 pages of combined inbound and outbound pages. Fax2Mail, on the other hand, costs $7.95 a month with only 30 inbound fax pages. For additional pages, RingCentral charges 5.9 cents while Fax2Mail charges 9 cents. RingCentral also has more features than Fax2Mail such as SMS fax alerts, free fax software and junk fax blocking.
Tags: Fax2Mail, RingCentral
Posted in Provider Comparison, RingCentral VS | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 300) |
iSendit
(Fax Broadcast Service) |
| |
|
|
| Monthly Fee |
$9.99 |
Not specified |
| Included Pages |
300 |
0 |
| Setup Fee |
Free |
Free |
| Free Trial Period |
30 days |
Not specified |
| Overage Rates |
5.9 ¢ |
8 ¢ per minute |
| Fax Storage |
30 days |
n/a |
| International Sending |
Yes |
Not specified |
| Broadcast |
Yes |
Yes |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
In online account |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
No |
| Available Numbers |
Local or toll free numbers |
Local or toll free numbers |
| Block Junk Faxes |
Yes |
n/a |
| Fax Software |
Yes |
No |
Summary: iSendit is specifically made for fax broadcasting. It charges 8 cents per minute of fax transmission. If you send a lot of faxes, this is a good choice because it can send hundreds of faxes in one go. However, if you need to receive faxes, RingCentral Fax 300 is a better choice. For $9.99, you get to send and receive faxes, with 300 included pages per month. You are charged 5.9 cents per additional page.
Tags: iSendit, RingCentral
Posted in Provider Comparison, RingCentral VS | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 300) |
Send2Fax
(Small Business) |
| |
|
|
| Monthly Fee |
$9.99 |
$12.95 |
| Included Pages |
300 |
350 |
| Setup Fee |
Free |
$12.95 |
| Free Trial Period |
30 days |
None |
| Overage Rates |
5.9 ¢ |
12 ¢ |
| Fax Storage |
30 days |
30 days |
| International Sending |
Yes |
Yes |
| Broadcast |
Yes |
Yes |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
Monthly invoices |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
Yes |
| Available Numbers |
Local and toll free |
Toll free |
| Block Junk Faxes |
Yes |
Yes |
| Fax Software |
Yes |
Yes |
Summary: Based on the reviewed pricing plans above, RingCentral offers more value for your money. It has a free trial period of 30 days and no setup fee. Send2Fax has HIPAA-compliant security, in addition to SSL, ensuring better security than RingCentral. Both companies have other pricing plans.
Tags: RingCentral, Send2Fax
Posted in Provider Comparison, RingCentral VS | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 300) |
uReach |
| |
|
|
| Monthly Fee |
$9.99 |
$5.99 |
| Included Pages |
300 |
10 |
| Setup Fee |
Free |
Not specified |
| Free Trial Period |
30 days |
Not specified |
| Overage Rates |
3.9 ¢ |
10¢ |
| Fax Storage |
30 days |
Not specified |
| International Sending |
Yes |
Yes |
| Broadcast |
Yes |
Yes |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
In online account |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
Yes |
| Available Numbers |
Local and toll free |
Toll free |
| Block Junk Faxes |
Yes |
Yes |
| Fax Software |
Yes |
No |
Summary: uReach’s website lacks information about its fax service. It offers one pricing plan which costs $5.99. This includes 10 fax pages, while RingCentral’s Fax 300 has 300 pages for $9.99. If you transmit very few faxes, you can use uReach because of its affordability.
Tags: RingCentral, uReach
Posted in Provider Comparison, RingCentral VS | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 300) |
MyFax
(Best Value) |
| |
|
|
| Monthly Fee |
$9.99 |
$ 10 |
| Included Pages |
300 |
200 inbound, 100
outbound pages |
| Setup Fee |
Free |
Free |
| Free Trial Period |
30 days |
30 days |
| Overage Rates |
5.9 ¢ |
10 ¢ |
| Fax Storage |
30 days |
1 year in online account |
| International Sending |
Yes |
Yes |
| Broadcast |
Yes |
Yes |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
In online account |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
Yes |
| Available Numbers |
Local and Toll free |
Local and Toll free |
| Block Junk Faxes |
Yes |
No |
| Fax Software |
Yes |
Yes |
Summary: Aside from being more affordable than MyFax, RingCentral also has more features and advantages. Although both have 300 fax pages included in the two plans compared above, RingCentral offers the pages as combined inbound and outbound faxes. On the other hand, MyFax divides the 300 pages to 200 inbound and 100 outbound fax pages. This limits you and may even cost you more than how much you are paying when you send more than how much you receive, or vice versa.
Tags: MyFax, RingCentral
Posted in MyFax VS, Provider Comparison | No Comments »
June 11th, 2009
| |
RingCentral
(Fax 300) |
RapidFax
(Standard) |
| |
|
|
| Monthly Fee |
$9.99 |
$9.95 |
| Included Pages |
300 |
300 |
| Setup Fee |
Free |
Free |
| Free Trial Period |
30 days |
None |
| Overage Rates |
5.9 ¢ |
8 ¢ |
| Fax Storage |
30 days |
Not Specified |
| International Sending |
Yes |
Yes |
| Broadcast |
Yes |
No |
| Fax Alerts |
Email and SMS |
Email |
| Fax Logs |
Call logs |
In online account |
| Sending |
Yes |
Yes |
| Receiving |
Yes |
Yes |
| Available Numbers |
Local or toll free |
Local or toll free |
| Block Junk Faxes |
Yes |
No |
| Fax Software |
Yes |
Yes |
Summary: RingCentral is the clear choice between the two plans above, both in terms of pricing and features. Although the base monthly payment for RingCentral is a little higher than that of RapidFax, its overage rate per fax page is significantly more affordable than RapidFax. Also, the RingCentral package is more comprehensive, giving you service that is worth every money you pay.
Tags: RapidFax, RingCentral
Posted in Provider Comparison, RapidFax VS | No Comments »
